My Spotify / Apple Music Isn't Connecting

Spotify autofill not finding you: Search your exact artist name as it appears on Spotify. If you have a common name, try adding your genre or city.

Spotify pre-saves not working: This is a Spotify platform limitation — see Article 15 (Connecting Spotify) for the full explanation and what BCKSTG does to make sure fans still get notified on release day.

Apple Music disconnected: Tokens expire roughly every 6 hours. Go to Dashboard → Integrations → Apple Music, disconnect, and reconnect.

Updated on: 04/05/2026