My Stream Isn't Going Live
If OBS says it's streaming but your dashboard still shows idle:
- Check your stream key — go to Dashboard → Live, reveal your key, and confirm it matches exactly what's in OBS Settings → Stream. No extra spaces.
- Check your RTMPS server — it must be exactly
rtmps://live.cloudflare.com:443/live/including the trailing slash. - Wait 10–15 seconds — the dashboard polls for status on a short interval. It may take a moment to switch from idle to LIVE NOW.
- Check OBS output settings — very high bitrates can cause connection issues. Try 4500–6000 Kbps if you're having trouble connecting.
- Regenerate your stream key — if you've never streamed successfully, try regenerating. Go to Dashboard → Live → Regenerate Stream Key, update OBS, and try again.
If none of these resolve it, contact support with your handle and we'll check the connection status on our end.
Updated on: 04/05/2026
Thank you!
